At Flat Living Directory, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect and process the following data:
Information You Provide:
When you register for information, subscribe to our mailing list, complete a purchase, or interact with us via forms on our websites, we collect personal details such as your name, email address, company name, and any other information provided.
Automated Information:
We collect traffic data, weblogs, location data, and other communication details from your visit to our websites. This includes details from any resource tools or interactions with our websites.
Cookies:
Our websites use cookies to enhance your experience. These are files that gather statistical data and do not personally identify you. Cookies help us improve our services and the usability of our websites. You may opt to decline cookies through your browser settings; however, this may limit your access to some features of our sites.
For more information on cookies and tracking technologies, please see our Cookies section below.
Mailing List Subscription:
If you subscribe to receive updates or newsletters, we collect minimal information (e.g., name and email address) to securely send you emails via Constant Contact. You will need to confirm your subscription via email, and you can unsubscribe at any time using the options detailed below.
Use of Your Information
Your personal data may be used for the following purposes:
Contractual Commitments:
To fulfil any contracts you enter into with us or requests for information about our services or products.
Improvement of Services:
To improve our services and offerings, we may use your data to analyse website performance, trends, and customer interactions.
Communications:
We may use your information to notify you about changes or updates to our products, services, or website. With your permission, we may also contact you regarding services or products that may be of interest to you.
Third-Party Communications:
We may share anonymised data (such as statistical information) with advertisers, but your personally identifiable data will not be shared without your consent.
Legal Basis:
We may process your personal data under the following legal bases: legitimate business interest, performance of a contract, compliance with legal obligations, or with your explicit consent.
Mailing List and Advertiser Communications:
Advertisers and sponsors may be contacted based on legitimate interest for up to 24 months after the end of the contract term. You can unsubscribe from these communications at any time.
Storing Your Data
Data Security:
We store your data on secure servers, and any payment information is encrypted to protect your privacy. However, no data transmission over the internet can be guaranteed as completely secure, so any data shared with us is at your own risk.
International Data Transfers:
We may transfer your data to processors outside the European Economic Area (EEA) to fulfil orders or provide support services. We take all reasonable steps to ensure that your data is treated securely in line with this Privacy Policy.
Disclosure of Your Information
Your personal data may be disclosed to third parties in the following circumstances:
If we sell or transfer our business or assets, your data may be transferred as part of that transaction.
We may share your information with subsidiaries or other group companies where necessary.
To comply with legal obligations or protect against fraud or credit risk, we may disclose your personal information to legal authorities or credit agencies.
Cookies and Tracking Technologies
We use cookies and other tracking technologies, such as pixels, to monitor how our websites are used. This helps us understand user behaviour, improve our services, and show relevant advertising on social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter).
If you do not wish to allow cookies, you can adjust your browser settings to block them. Please note that disabling cookies may affect your ability to use certain features of our websites.
Your Rights
You have the right to access, modify, or delete any personal data we hold about you. You may also object to our processing of your personal data or request that we restrict the use of your information. To exercise these rights, please contact us at [Contact Email].
Access to Information: If you would like to request access to the data we hold on you, please contact us at [Contact Email], and we will respond within 7 days.
Unsubscribing: You can unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly at info@flat-living.co.uk. We will process your request within 72 hours.
Third-Party Links
Our websites may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Contact Us
If you have any queries, comments, or requests regarding this Privacy Policy, please contact us at info@flat-living.co.uk.